Last Updated: October 03/2025
Welcome to IMG Helping Hands (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you,” “user,” “client”), and IMG Helping Hands, governing your access to and use of our website [www.imghelpinghands.com], mobile applications, online platforms, and all associated products and services, including mentorship, research programs, webinars, clinical rotations, externships, observerships, educational content, and consultation services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
You must be at least 18 years of age to use our Services.
By using our Services, you confirm that all information you provide is true, accurate, and complete.
You represent that you have the legal capacity to enter into these Terms and will comply with all applicable laws and regulations.
IMG Helping Hands offers:
Clinical Rotations & Observerships – placements with partner physicians and hospitals (availability subject to approval and external institution policies).
Virtual & Onsite Research Modules – structured mentorship for research, publications, and academic growth.
Application Support – ERAS/CV/Personal Statement editing, portfolio guidance, and program list assistance.
Interview Preparation – mock interviews, specialty-tailored coaching, and communication training.
Webinars & Educational Courses – live and recorded sessions covering medical education, U.S. healthcare pathways, and professional development.
Mentorship & Community Building – access to our physician network, alumni, and peer groups.
Important: We are not a residency program, hospital, or university. We do not guarantee admission, residency match, publication, or employment.
When using our Services, you agree to:
Provide accurate and honest personal and professional details.
Maintain professionalism, respect, and integrity in all communications.
Not engage in plagiarism, academic dishonesty, or unlawful activities.
Not misuse or share educational content, recordings, or mentorship resources without permission.
Accept that outcomes (such as LORs, publications, residency interviews) depend on multiple external factors and are not guaranteed.
All payments must be made in full before the start of Services.
Accepted methods: credit/debit card, PayPal, Zelle, Venmo, or other approved gateways.
All payments are final and non-refundable. Exceptions may apply only if expressly agreed in writing.
Pricing is subject to change without prior notice. Taxes, processing fees, or exchange rate differences may apply.
No refunds once services have commenced.
If you cancel prior to the start date, you may request rescheduling (subject to availability), but refunds are not provided.
If we are unable to deliver a service due to reasons within our control, we may offer credit toward future services.
Placements depend on availability and institutional approval. We facilitate but do not control hospital or physician decisions.
Letters of Recommendation (LORs) are not guaranteed and remain at the discretion of supervising physicians.
Visa, licensing, or travel approvals remain the sole responsibility of the participant.
Research mentorship is educational and collaborative. We do not guarantee acceptance or publication.
Participants are responsible for academic honesty, originality, and adherence to journal/institutional ethics.
Intellectual property of collaborative research is shared, unless otherwise specified.
All site content, course materials, research modules, videos, webinars, and branding are the exclusive property of IMG Helping Hands.
You are granted a limited, personal, non-transferable license to use content for educational purposes only.
You may not reproduce, resell, or distribute our content without prior written consent.
If you post or submit reviews, testimonials, or other content, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, and display such content for marketing and educational purposes.
We reserve the right to remove any contributions deemed offensive, inaccurate, or in violation of these Terms.
Your personal data will be collected, stored, and processed in accordance with our Privacy Policy.
By using our Services, you consent to international data transfers (including U.S., Pakistan, India, and other locations where our partners operate).
While we take reasonable measures to safeguard data, we cannot guarantee absolute security.
All Services are provided “as is” and “as available.”
We make no warranties, express or implied, regarding outcomes such as residency match, job placement, publication acceptance, or LOR issuance.
Participation in our Services does not create a guarantee of success in examinations, applications, or professional advancement.
To the fullest extent permitted by law, IMG Helping Hands shall not be liable for indirect, incidental, or consequential damages.
Our maximum liability, if any, shall not exceed the amount you paid for the Service in question.
You agree to indemnify and hold harmless IMG Helping Hands, its directors, staff, mentors, and affiliates against claims, liabilities, losses, or expenses arising out of:
Your misuse of Services.
Your violation of these Terms.
Your participation in clinical or research activities arranged through us.
These Terms and any disputes arising out of or relating to them shall be governed by and construed under the laws of the State of Delaware, USA, without regard to conflict of law principles.
All claims, controversies, or disputes, whether in contract, tort, or otherwise, shall be resolved exclusively in the courts of Delaware, unless arbitration is required as outlined below.
Before pursuing formal action, both parties agree to attempt to resolve disputes through informal negotiation within thirty (30) days.
If unresolved, disputes shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its rules.
Venue & Jurisdiction: Any legal proceedings not subject to arbitration (such as intellectual property enforcement or injunctive relief) shall be brought exclusively in the state or federal courts located in Delaware, USA, and you consent to personal jurisdiction there.
You waive the right to participate in any class action, consolidated, or representative proceeding against IMG Helping Hands.
We may update or modify Services or these Terms at any time.
Changes take effect upon posting to our website. Continued use of Services constitutes acceptance.
We reserve the right to suspend or terminate access for violation of these Terms.
Upon termination, your license to use our Services and content ends immediately.
If any provision of these Terms is deemed invalid, the remaining provisions remain enforceable.
These Terms, together with our Privacy Policy, constitute the full agreement between you and IMG Helping Hands.
For inquiries about these Terms, contact us at:
📧 info@imghelpinghands.com
All manuals, guides, and preparatory materials are for educational use only.
Answers, case scenarios, or examples may be fictional or illustrative, and are not a guarantee of actual outcomes.
Using these materials does not ensure residency acceptance, exam success, or program placement.
Research mentorship is a learning experience, not an employment contract.
AI-based editing tools may be used to enhance clarity, structure, or formatting. Final responsibility for originality, accuracy, and compliance with academic integrity rests with the participant.
No guarantees of manuscript acceptance, poster selection, or journal publication are made.
Placements are subject to hospital or physician approval and may be modified or withdrawn by external institutions.
Letters of Recommendation (LORs) are at the sole discretion of supervising physicians and are not guaranteed.
Visa, travel arrangements, and compliance with local regulations remain entirely the participant’s responsibility.
Guidance provided regarding limited physician licenses in the U.S. is general advisory only.
We do not guarantee license approval, state board recognition, employment offers, or hospital acceptance.
Applicants are responsible for reviewing the latest requirements directly from state medical boards.
Coaching, mock interviews, and feedback are training tools, not predictive of actual residency interviews.
Suggested responses or strategies are illustrative only.
Residency selection depends on factors beyond our control.
Edits may be completed by mentors and/or AI-powered editing systems.
Applicants are fully responsible for the accuracy, originality, and compliance of their documents with ERAS/AAMC standards.
No guarantee of interview invitations, residency offers, or matches is made.
Webinars and online events are for general education and networking purposes only.
Guest speakers are independent professionals; unless specifically stated, we have no formal association or endorsement relationship with them.
The views expressed by guest speakers do not necessarily represent IMG Helping Hands.
Participation in virtual events does not create any employment, mentorship, or formal institutional relationship.
Consultations offered by MDs through our platform are for educational and advisory purposes only.
These sessions focus on navigating the residency application, match, and career transition process.
They are not medical consultations and should not be taken as personal medical advice, diagnosis, or treatment.
If you require medical care, you must consult a licensed physician directly in a healthcare setting.
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