Last Updated: October 03/2025
This Disclaimer, Payment & Pricing Policy (“Policy”) applies to all users, participants, and clients of IMG Helping Hands (“Company,” “we,” “our,” or “us”). By registering for or using our services, you agree to the following terms in addition to our Terms & Conditions, Privacy Policy, Cookie Policy, and Refund & Cancellation Policy.
a. Residency Manuals, Sample Answers & Guides
All examples, scenarios, and sample answers may include fictional or illustrative content. They do not reflect guaranteed real-world outcomes or interviewer expectations.
b. Research Mentorship & Publications
Research services are for academic training only. While editing may use AI-based tools for clarity and structure, final responsibility for originality, accuracy, and compliance rests with the participant. No guarantee is made regarding acceptance into journals, conferences, or indexing databases.
c. Clinical Rotations, Externships & Observerships
Placements are facilitated opportunities, not employment contracts. Acceptance is subject to hospital, clinic, and physician approval. Letters of Recommendation (LORs) are not guaranteed and remain at the sole discretion of supervising physicians.
d. Consultations with Physicians (MDs/DOs)
Consultations are provided for career and residency application navigation only. They do not constitute medical advice, diagnosis, or treatment.
e. Consultancy for Limited License Physicians
All advice regarding limited or restricted medical licenses is for general informational purposes only. IMG Helping Hands does not guarantee state board approval, license issuance, or subsequent employment.
f. Webinars, Workshops & Virtual Events
Events are for educational and networking purposes. Guest speakers are independent professionals unless otherwise stated. Their views do not necessarily represent IMG Helping Hands.
a. Accepted Payment Methods
We accept payments via credit/debit card, PayPal, Zelle, Venmo, Payoneer, or other approved platforms. Payments must be made in full prior to the commencement of services.
b. Pricing Policy
All prices are listed in USD unless otherwise specified. Prices are subject to change at any time without prior notice. Applicable taxes, transaction fees, and payment platform charges may apply and are the responsibility of the participant.
c. International Payments
Participants are responsible for exchange rate differences, bank charges, or transfer fees. IMG Helping Hands does not control or compensate for variations in foreign exchange rates across different payment platforms.
d. Responsibility for Payment
Once a payment is processed, it is considered final (subject to our Refund & Cancellation Policy). Participants are responsible for ensuring that payment details provided are accurate.
e. Chargebacks & Disputes
Unjustified chargebacks or disputes filed through payment processors may result in suspension of services and legal action to recover owed amounts. Clients are expected to first contact IMG Helping Hands at info@imghelpinghands.com to resolve payment issues before initiating disputes.
Participation in IMG Helping Hands programs does not guarantee:
All outcomes depend on multiple factors beyond our control, including institutional decisions, regulatory processes, and participant performance.
IMG Helping Hands is not liable for delays or disruptions caused by events outside our control, including but not limited to:
In such cases, timelines may be adjusted or services rescheduled, but refunds will not be issued.
We may update this Policy at any time. Updates will be posted on our website with the effective date. Continued use of our Services after changes constitutes acceptance.
For payment or disclaimer-related inquiries, please contact us at:
📧 info@imghelpinghands.com