Privacy Policy

Last Updated: October 03/2025

IMG Helping Hands (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our website www.imghelpinghands.com, our platforms, and related services, including mentorship, research programs, webinars, consultations, clinical rotations, and educational offerings (“Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

• Name, email address, phone number, and postal address.
• Academic and professional details (CV, degrees, licensing documents).
• Payment information (processed securely through third-party providers; we do not store full card data).

b. Usage & Technical Data

• IP address, browser type, device information, and access logs.
• Location data, where permitted by your device settings.
• Cookies, analytics, and session information for improving user experience.

c. Service-Related Data

• Registration details for webinars, research programs, mentorship, or clinical rotations.
• Uploaded documents such as CVs, personal statements, or research manuscripts.
• Communication with our mentors, coordinators, or consultants.

2. How We Use Your Information

• Delivering mentorship, research, clinical, and educational Services.
• Processing payments and maintaining billing records.
• Communicating about events, rotations, opportunities, or changes to Services.
• Sending newsletters, marketing campaigns, or updates (you may opt out at any time).
• Enhancing Services through analytics, surveys, and feedback.
• Verifying identity, preventing fraud, and complying with laws.

3. AI Tools & Automated Processing

We may use Artificial Intelligence (AI) systems to support editing, grammar checks, formatting, or administrative tasks.
AI outputs are reviewed, but final responsibility for accuracy rests with the user.
By using our Services, you consent to AI-assisted processing where applied.

4. Sharing of Information

We do not sell your data. However, we may share limited information:

• With mentors, consultants, and research collaborators strictly for the purpose of providing Services.
• With clinical partners, hospitals, or institutions if you enroll in rotations or externships.
• With third-party service providers (e.g., payment processors, IT hosts, analytics tools) under confidentiality agreements.
• When legally required to comply with law enforcement, court orders, or regulatory requests.

5. International Data Transfers

Data may be processed and stored in the United States, Pakistan, India, and other countries where our partners and mentors operate.
By using our Services, you consent to such international transfers.
We implement reasonable safeguards but cannot guarantee absolute protection in every jurisdiction.

6. Data Retention

We retain your personal data as long as necessary to fulfill Services and legal obligations.
Research, clinical, and mentorship records may be kept for academic or operational purposes.
You may request deletion of your personal data by contacting us (subject to lawful retention requirements).

7. Security of Information

We use encryption, access controls, and secure servers to safeguard your data.
However, no system is 100% secure. We cannot guarantee protection against all breaches, cyberattacks, or unauthorized access.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or update your data.
• Request deletion (“Right to be Forgotten”).
• Restrict or object to certain types of processing.
• Withdraw consent for marketing or AI-assisted editing.

Requests can be made by emailing info@imghelpinghands.com.

9. Third-Party Links & Guest Speakers

Our site may include links to third-party websites. We are not responsible for their privacy practices.
Guest speakers in webinars/virtual events are independent professionals. Unless explicitly stated, we are not formally associated with them.
Opinions expressed by guests do not represent IMG Helping Hands.

10. Minors

Our Services are not directed at children under 18.
We do not knowingly collect data from minors. If we become aware, such data will be deleted promptly.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on our website with the updated “Last Updated” date.
Continued use of Services after updates constitutes acceptance.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

📧 info@imghelpinghands.com